Terms of Service

Last updated: June 12, 2025

1. Agreement to Terms

By accessing or using Sanvi.AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Sanvi.AI provides AI-powered retail management and analytics services. Our platform includes features for inventory management, customer insights, order processing, and business intelligence.

3. Account Registration

To use certain features of our service, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Collect or harvest user data without permission
• Use the service to send spam or unsolicited messages

5. Intellectual Property Rights

All content, features, and functionality of Sanvi.AI are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. User Content

You retain ownership of any content you submit to our service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content as necessary to provide our services.

7. Payment Terms

If you subscribe to our paid services:

• You agree to pay all fees according to your selected plan
• Fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• You are responsible for all applicable taxes

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and maintaining appropriate security measures.

9. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to our services. We may perform maintenance, updates, or experience unforeseen downtime.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SANVI.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

11. Indemnification

You agree to indemnify and hold harmless Sanvi.AI and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

12. Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your account at any time through your account settings.

13. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use after changes constitutes acceptance.

14. Governing Law

These terms shall be governed by the laws of Ohio, United States, without regard to conflict of law principles.

15. Contact Information

For questions about these Terms of Service, please contact us at: